The ASHA Project: Housing Case Manager
Application deadline: November 26, 2023
Employer: End Domestic Abuse Wisconsin - The ASHA Project
Location: Milwaukee, WI
The Asha Project: believes in the existence and provision of culturally specific methods to better address the elimination of gender-based violence and the sexual exploitation of women and children in African American communities. Our belief is that in order to adequately address family and intimate partner violence and promote healthy living, we must address the truths of historical and daily life trauma experiences of the community. Further, we believe that we must simultaneously confront intersecting socioeconomic and other factors that contribute to or aggravate violence and abuse between intimates, in homes and in the community.
END ABUSE Mission: END ABUSE promotes social change that transforms societal attitudes, practices, and policies to prevent and eliminate domestic abuse.
END ABUSE Vision: We envision communities fully engaged to provide safety and to give voice to all affected by domestic abuse, while creating the social change necessary to address its root causes.
Primary responsibilities
The Housing Case Manager reports to the Housing Project Director. These positions work closely with the Director of Victim Services and are responsible for providing case management to individuals and families participating in Asha’s Domestic Violence Housing First (DVHF) Program. The Housing Case Manager utilizes the principles of DV Housing First in their service delivery, which centers around three key components: survivor driven, trauma-informed mobile advocacy, community engagement, and flexible financial assistance. Driven by these three guiding principles, the Housing Case Manager provides trauma-informed services to program participants, coordinates resources, and makes appropriate referrals based on their supportive, cooperative partnership with the participant to assist them on their journey to safety, stability, health, healing, and independence. The Housing Case Manager will work with Asha personnel including victim advocates across the Asha Project, as well as other community partners to ensure that clients’ evolving needs are met in a reasonable and effective manner. The Housing Case Manager must have or work actively to develop a comprehensive understanding of the dynamics of domestic and sexual violence (SV) and sex trafficking (ST)and build a working understanding and appreciation of Asha’s holistic model of service that is trauma-informed and culturally responsive to African American populations.
The Housing Case Manager is responsible for meeting the HUD CoC DV Bonus, Joint Component Project grant requirements, entering data as necessary into the Osnium database (as compliant with VAWA confidentiality rules), and effectively managing program data in the Osnium database. The Housing Case Manager is required to attend and participate in relevant local and State DV/SV/ST and housing-related network meetings and communicate innovative practices and strategies to the rest of the Asha team, as relevant. First and foremost, the Housing Case Manager must ensure that victim safety and considerations for victim safety are paramount in their daily work.
The Housing Case Manager is a 75% FTE, exempt position (30 hours per week). The individual in this position must be able to work flexible hours to accommodate the needs of clients, which will include (from time-to-time) some evenings and weekend hours. The Housing Case Manager must be able to participate in a developing and rotating on-call schedule.
LOCATION: This is a hybrid position. This position will work out of Asha’s Center St. offices part of the time. Some remote work from home and from the field will also be necessary to fulfill the duties of this position.
RESPONSIBILITES:
- Ensure that crisis-counseling to victims either in person or by phone is carried out in a calm, compassionate, respectful, active-listening, and non-judgmental way.
- Work with each client to identify services they are interested in and identify their areas of concern.
- Develop a joint, cooperative case plan with each participant, which may include participant family members or other service providers, as determined in partnership with the participant.
- Maintain clear and accurate records of service provided, keeping weekly case notes, and completing necessary forms as required and necessary, per VAWA Confidentiality rules.
- Monitor and maintain confidentiality of participant records.
- Build a regular schedule in consultation with the participant to ensure predictability of services that the participant can rely upon
- Assure procedures/policies in place for victims are carried out.
- Provide information and referrals on relevant resources within Asha and within our referral networks including through the Coordinated Entry system.
- Coordinate with the DV Housing Advocate to stay knowledgeable on available housing resources and help maintain existing relationships with More than a Home and network of landlords.
- Assure “staffing” takes place on reported cases of concern.
- Attend local and statewide meetings with community partners to develop a strong network of contacts and resources to benefit program participants.
- Manage data entry and maintain data quality in the Osnium database in partnership with the Grants Manager and the End Abuse Grants Coordinator.
- Other duties as assigned by the Asha Project Director and the Housing Project Director.
Qualifications
- EDUCATION and/or EXPERIENCE: Requires a bachelor’s degree or credentialed license such as SAC and 1 year experience; OR High School Diploma and at least 3 years of related experience; OR an associate degree or two years of college with job related coursework and 3 years of progressively responsible related experience.
- Required in-depth working understanding of domestic, sexual and family violence, knowledge of community resources, comprehension on the criminal justice system, counseling and systems advocacy experience.
- Desired education in cultural competency with Black/African American populations.
- Experience working in a position that required discretion and/or confidentiality.
- Strong communication and interpersonal skills.
- Demonstrated crisis management skills.
- Ability to work with a high degree of independence and self-accountability, which includes strong organizational and time-management skills.
- Sensitivity and understanding of domestic, sexual, or dating violence issues, knowledge of community resources, comprehension of the criminal justice system, counseling, and communication skills, and ability to advocate for the needs of victims.
- Ability to read and interpret documents such as safety rules, logs, and procedure manuals. Ability to prepare safety plans, intake information, charts and logs, and correspondence. Ability to communicate effectively with service providers, clients, vendors, and other employees of the organization.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Demonstrate a willingness to conduct oneself with the utmost integrity and professionalism and assume personal responsibility for actions.
- A high degree of comfort and familiarity with the Microsoft Office Suite of products, such as Word, Excel, PowerPoint, etc., as well as experience using SharePoint, Teams, Zoom and other online meeting and document sharing platforms.
- Experience using iPads and mobile devices to provide mobile services.
- Experience maintaining sensitive client data, either through hard-copy files or in a secure database system.
- A valid driver’s license and proof of insurance.
*Given the sensitive nature of this position, criminal and sex offender background checks are required
NOTE: This job description may change at any time depending on new or reduced funding and the needs of the agency.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel. Must be able to talk or hear. The employee frequently is required to stand, walk, reach with hands and arms, climb or balance, and taste or smell. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee occasionally performs work-related travel.
The above statements reflect the general details necessary to describe the principal functions of the occupation and shall not be construed as a detailed description of all the work requirements that may be inherent in the position.
Agency responsibilities
It is the responsibility of every End Abuse employee to uphold the mission and vision of this agency. End Abuse works to advance the principle that all people have the right to a life free of oppression and violence. We work to foster change in our economic, social, and political systems and bring leadership expertise and best practices to Wisconsin domestic abuse programs and communities engaged in ending domestic violence.
It is also an expectation that on the individual level all staff members will work to further their personal capacity to foster an environment of cultural inclusivity and sensitivity that is the foundation for all our work.
End Abuse honors the dignity and welfare of its staff and supports a healthy work-life balance.
This position is based in Milwaukee, and the person hired is expected to work out of our ASHA office.
COMPENSATION & BENEFITS:
- This is a 75% (30 hours per week) permanent, exempt position.
- The starting rate for this position is $23 an hour commensurate with experience. Annually, working 30 hours a week, the starting salary for this position is $35,880.
- Benefits include health and dental insurance, vision, life insurance, short-term and long-term disability coverage, an employee assistance program, a sabbatical program after five years, a flexible spending account, a dependent care account, a 401K program, and generous paid vacation, holidays, and sick leave. PTO, including personal days, vacation, holiday pay, and sick time is prorated for this position since it is less than 40 hours a week. We do pay 75% for staff health insurance, and 50% for dependents health insurance.
Application instructions
If you wish to apply for this position, please submit a complete application package including:
To be considered for this position, you must submit a complete application package with all items listed above. Send your complete application by email to: apply@endabusewi.org
This position is open until filled. We will accept applications on a rolling basis.
End Domestic Abuse Wisconsin is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to arrest or conviction, race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, citizenship, disability, or veteran status. We encourage applicants with disabilities who may need accommodations in the application process to contact HR Manager, Angie Trudell Vasquez at angietv@endabusewi.org or by calling 608-255-0539 x 303.
Application deadline: November 26, 2023
Sorry, we are no longer accepting applications for this position.
