Crisis Advocate (Full-time and On-call/Fill-in positions)
Application deadline: May 1, 2022
Employer: Friends, Inc.
Location: West Bend, WI
Primary responsibilities
Crisis Advocate Essential Functions:
• Provides trauma-informed care practices into service provision for all clients
• Answers crisis line, provides referrals, and completes database entry
• Complete intake and discharge paperwork with shelter residents.
• Provides advocacy to clients and offers support to their case plan.
• Maintain accurate database records for all hotline call and client interactions. May also
include data from weekday shifts
• Supports case management plan by offering advocacy and resources, and acts as a mentor
to families in shelter with everyday life skills. (Ex. parenting, nutrition, daily routine,
cleaning, organizing, etc…)
• Facilitate evening house meetings on Wednesday and Sunday
• Complete security walk and checklist every shift
• Supports the shelter environment by assisting with general household organization and
cleaning. Including; stores and organizes donated items, cleans spaces and stocks
supplies throughout facility (shelter, restrooms, storage areas and general office area)
• Complete Daily Shift assignments which could include clerical projects, mailings,
copying, etc…
• Provide verbal update to Supervisor or Advocate in Supervisor’s absence at the end of
each shift
• Attends monthly all staff meeting, monthly shelter team meeting, and updates with
Shelter Manager/Supervisor
• Supports and attends all FRIENDS special events and functions.
• Represents FRIENDS in a positive manner.
• Other duties as assigned
Qualifications
Minimum Knowledge, Skills and Abilities Required:
Associate or Bachelor’s degree in relevant field strongly preferred. (Applicants with high school diploma or HSED AND relevant experience may be considered.)
· Prefer knowledge of domestic violence, sexual assault, crisis intervention, and the trauma-informed service provision framework. Will train a candidate who demonstrates strong potential.
· Excellent communication skills; cultural competence and the ability to interact with diverse
populations. Ability to maintain the highest level of confidentiality.
· Strong self-motivation and organizational skills to manage a variety of diversified tasks in a
timely manner.
· Ability to work flexible hours
Application instructions
Applicants may apply directly on Indeed.com
OR
Applicants may email a cover letter & resume directly to: friends.volunteer.wash.co1@gmail.com (Note: Email address contains the number “1”)
Applications will be accepted until these positions have been filled or the application deadline has passed.
Application deadline: May 1, 2022
Sorry, we are no longer accepting applications for this position.